To receive deliveries from us , you must place an order with us . To place an order with Bluetoffee , you must first
open an account with us .
All Bluetoffee deliveries to locations within the Kingdom of Thailand are made thru local courier service .
All Bluetoffee deliveries to locations outside the Kingdom of Thailand are made thru FedEx.
Items shown in our Product Catalog as being “ Normal “ and “ In Stock ” will be shipped within 2 days .
Items shown in our Product Catalog as being “ Normal “ and “ Out of Stock ” will be shipped within 14 days.
Items shown in our Product Catalog as being “ Special Order or Customized “ will be shipped within 30 days .
If a Special Order or Customized Item requires a tiem period longer than 30 days , the customer will be so informed .
Items shipped within the Kingdom of Thailand will be delivered within 2 days of notification of shipment .
Items shipped to a location outside the Kingdom of Thailand will be delivered within 7 days of notification of shipment .
Occasionally, an item will be listed for sale on our site that has actually been sold. This may be caused by both system
and/or human delays in updating our databases after the item was sold. If you order such an item, your order will be
canceled and Bluetoffee has no obligation to provide you with such item.
Although rare, it is possible that an item shipped could get lost in transit.
If an item shipped to a location within the Kingdom of Thailand is not received within thirty (30) days after the
shipment date, please notify our notify our Customer Service Department. Lost-in-the-mail claims for orders shipped
to the Kingdom of Thailand addresses must be submitted to Customer Service no later than forty-five (45) days
from the date your item was shipped.
If an item shipped to a location outside the Kingdom of Thailand is not received within forty-five (45) days after
the shipment date, please notify our Customer Service Department. Lost-in-the-mail claims for orders shipped to
addresses outside of the Kingdom of Thailand must be submitted no later than sixty (60) days from the date your
item was shipped |
