 |
: Where is Bluetoffee located? |
 |
: 140/2 Sukhumvit 4, Bangkok 10110 Thailand |
| |
|
|
| |
|
|
: How can I contact Bluetoffee Co., Ltd. |
|
: Phone: (66) 2656 9001
Fax: (66) 2656 9002
E-mail: info@bluetoffee.com |
| |
|
|
| |
|
|
: What is your payment option? |
|
: There are two convenience ways that you can make your payment. First, pay through Paypal which is the secure account-based online payment system. After you have checked out you merchandises, please follow the step until you reach the payment option page and then select the Paypal option. It will lead you to Paypal website. You can review you’re the detail of your order there.
Make a wire transfer through the bank in your location. Please clearly write down your name, address and the item code(s) that you order on the transfer slip and fax to 662-6569002. You can also scan it and email to info@bluetoffee.com. On your email please also do not forget to include you name, address and the order code. When making the transfer, please use one of the bank information provided below. Please also note that the SWIFT code of Bangkok Bank is BKKBTHBK.
Another option is to fill the payment form in the payment page of the website. |
| |
|
|
| |
|
|
: Which is the best form of payment to use? |
|
: Credit card is the best. If a problem arises with the purchase then no money has actually left your accounts. |
| |
|
|
| |
|
|
: What should I do after I make money transfer? |
|
: After making a wire transfer through the bank in your location, please clearly write down your name, address and the item code(s) that you order on the transfer slip and fax to 662 6569002. You can also scan it and email to info@bluetoffee.com. On your email please also do not forget to include you name, address and the order code. When making the transfer, please use one of the bank information provided below. Please also note that the SWIFT code of Bank is Bangkok Bank BKKBTHBK. |
| |
|
|
| |
|
|
: I have already make money transfer but I do not get my order.
What should I do? |
|
: You may check your order status by putting the tracking number which you will receive by email after you placed the order. In the regular case, the domestic customer will received the shipment within 3-5 days and 20-30 days for international customer. |
| |
|
|
| |
|
|
: Which country can you send the order to and which country(ies) you cannot? |
|
: We can send to any country where FedEx service is available. |
| |
|
|
| |
|
|
: Do I have to pay tax, tariff or any import duties? |
|
: Any customs, tariffs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict these charges. Please contact your local customs office for further information. |
| |
|
|
| |
|
|
: Can I make a reservation on the merchandise(s)? |
|
: We do not provide the product reservation service for now. However, we usually have our merchandises in stock; therefore, every item is usually available for shipping. |
| |
|
|
| |
|
|
: If I have my own design, Can you make it? |
|
:Surely, we appreciate your make to your own design order.
Please send your design to our email ( cs@bluetoffee.com ), after that you will recieve the confirmation mail.
And we will send quotation and date confirmed to you within 3 working days |
| |
|
|
| |
|
| |
Bluetoffee Co., Ltd.
140/2 Sukhumvit 4
Bangkok 10110
Thailand
Phone: +662 656 9001
Fax: +662 656 9002
e-mail: cs@bluetoffee.com
|
Search by Author
